Terms of Service

Effective Date: November 3, 2026

Welcome to Kitova. By accessing our website or purchasing products from our store, you agree to comply with the following Terms of Service. Please read these terms carefully before using our website.

Website Use

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of our services.

You may not use our website to:

• Violate applicable laws or regulations.

• Submit false, misleading, or fraudulent information.

• Interfere with website security or functionality.

• Copy, misuse, or distribute website content without authorization.

• Engage in activities that may harm our business or other customers.

Product Information

Kitova offers handmade products that may contain natural variations in color, texture, shape, finish, and dimensions.

Because handmade items may involve individual production processes, minor differences between product photographs and the delivered item may occur.

We make reasonable efforts to display accurate product descriptions and images. However, screen settings, lighting, materials, and production variations may affect the appearance of individual products.

Please review product descriptions, dimensions, customization details, and other relevant information before placing an order.

Product Availability and Pricing

Product availability and prices may change without prior notice.

We reserve the right to correct pricing errors, update product information, limit quantities, or discontinue products when necessary.

If a significant error affects an order, we may contact the customer to discuss an appropriate resolution.

Orders and Payments

All orders are subject to acceptance and availability.

An order confirmation does not necessarily mean that an order has been fully accepted if further verification is required.

Customers are responsible for providing accurate billing, shipping, and contact information.

Orders may be delayed or canceled when payment cannot be verified, information is incomplete, or suspicious activity is detected.

Handmade and Customized Products

Some items may be prepared individually or made according to customer-selected specifications.

Customers should carefully review all requested details before submitting an order, especially for personalized or customized products.

Production times may differ depending on product type, complexity, and customization requirements.

Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions, and design elements, is owned by or used with permission by Kitova or the relevant rights holders.

You may not reproduce, distribute, modify, or commercially use website content without prior written authorization.

Third-Party Services

Our store may use third-party services for payment processing, website hosting, shipping, analytics, and other business functions.

Use of these services may be subject to the applicable third party's own terms and policies.

Limitation of Liability

To the extent permitted by applicable law, Kitova is not responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Changes to These Terms

We may update these Terms of Service from time to time. Revised terms will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms to the extent permitted by applicable law.

Governing Law

These Terms of Service are governed by applicable laws of the United States and, where applicable, the laws of the State of Vermont, without limiting any consumer rights that cannot lawfully be waived.

Contact Information

Store Name: Kitova
Website: www.kitova.us
Phone: +1 802-878-1111
Address: 865 Main St, Ste 3, Williston, VT 05495, USA